Features
eHost has all features that you want in web hosting services. It provides unlimited disk space, domains and bandwidth. It has site building tools that allow users to create a new website or add new elements such as WordPress blogs, message boards and image galleries. It has a single click installation that lets you install the components on a website in an instant. Online retailers can opt for SSL certificates and shopping carts.
The budget web hosting provider has a control panel that allows the user to manage the websites from a single interface. The cPanel is user-friendly and doesn’t need training in order to use it. eHost also allows users to create unlimited FTP accounts to allow authorized users to access the website. It offers secure shell access that enables users to execute commands via a remote computer or host.
Reliability
eHost keeps things very simple. They only offer one hosting package, which is a low-cost, shared plan. But they give you plenty of features with that plan.
The plan includes unlimited storage space, bandwidth, domains, and MySQL databases. To get your site up and running quickly, a drag and drop website builder is included with thousands of templates, as well as a blog setup wizard. Popular CMS applications, including WordPress, Joomla, and Drupal are also available to install. All accounts receive unlimited email addresses, webmail, spam filters, and virus checking.
For online retailers, there is a free online store and a choice of shopping carts with PayPal integration. Stores are mobile optimized and include social media integration. All account setup and features can be managed through the cPanel control panel.
Like many shared hosts, eHost also includes a number of freebies to get your website started. These include a free domain name, Google AdWords credit, Yahoo and Bing ad credit, free Yellowpages.com listings, and a free US toll-free phone number. Free cloud storage is also provided by justcloud.com.
While eHost provides unlimited disk space, like most shared hosting providers, their terms and conditions do specify that this space is not to be used for storage purposes, and they reserve the right to remove accounts that are utilizing excessive system resources or disk space.
Price / Value
eHost is $2.75/month now and accepts payment via major credit cards, bank wire transfers, Western Union, checks, and money orders. All eHost plans are auto-renewed, unless other arrangements have been made. It is up to the customer to ensure their payment information remains up-to-date to avoid late payment, as any accounts not paid within 15 days of the invoice date may be suspended or terminated.
eHost offers a 45-day money-back guarantee on shared hosting services. Any cancellations within that time, for first-time buyers, will receive a full refund, minus the cost of domain registration.
Non-first time buyers are not eligible for a refund. Cancellations after 45 days may receive a partial refund, though this is left to eHost’s discretion. Cancellation requests must be made via the cancellation form within your control panel.
Performance
Hosting packages includes an enhanced security suite and 24 hour network monitoring. All personal information for your account, such as credit card data, is collected using SSL security and stored on secure servers.
eHost maintains automated backups for all servers, but those only run once per week and are only stored for a single week. Any account that uses more than 20 gigabytes of data will not be included in weekly backups; instead, eHost will simply back up your databases.
Regardless of the size of your site, you shouldn’t rely on eHost to protect you from data loss. Set up your own backups and save them regularly to another location.
Customer Support
Support is available 24 hours a day, 7 days a week, 365 days a year, via phone, online chat, or email. Support calls will be answered in under 2 minutes. If you prefer to troubleshoot things for yourself, they also have an extensive knowledgebase and step by step guides on many of the most common applications and tasks.
eHost can assist you with transferring your website from another domain; however, this is considered a courtesy service, and they cannot guarantee results or specific timelines.