Features
GreenGeeks not only offers green web hosting service, they also provide the features you look for in a web hosting provider. They offer unlimited storage space, hosted domains, and add-on domains. They also provide a free domain for life. Other features that come with its hosting plan include a starter site, email auto responders, Softaculous and Fantastico installers, website scripts, and shopping cart software. Beginners can easily build a website with the free drag and drop site builder. If you have an existing website, GreenGeeks provides free site migration. One feature that we rarely see from cheap web hosting options is daily site backup. That means you don’t need worry about something bad happening because there is always a backup. The features made GreenGeeks ideal for individuals and small business owners.
Reliability
Just like most web hosting providers, GreenGeeks has an uptime guarantee of 99.9 percent. But there’s no mention of a refund if customers experience an uptime that’s less than what was advertised. They ensure that the website is always online, and their quality assurance team focuses on preventing server failures from happening. They prioritize server uptime, which is why they maintain a world-class data center with a proactive service monitoring that allows them to sustain their good service record. Their monitoring team could quickly identify issues with their servers and temporarily kill processes that could lead to extended downtime. If they find an abusive client or script that has caused repeated load spikes, the account is suspended, and they will work with the client to find a resolution to the issue.
Price / Value
GreenGeeks provides a cheap web hosting plan even if they spend a lot of money buying renewable energy. They have a single web hosting plan that’s available for as low $3.96 a month. They have all the features you need from a shared hosting plan.
They also provide reseller hosting plans that cost as low as $19.95 a month. The plans are flexible enough to grow with the business. Storage starts at 50 GB with bandwidth of 500 GB. It comes with a hosting billing system, white label hosting platform, and access to more than 150 apps.
GreenGeeks also has VPS hosting plans with cPanel/WHM and SSD storage.VPS plans start at $39.95 a month that comes with 1 GM of memory, 4 Cores CPU, 25 GB SSD, 1,000 GB bandwidth, and 2 IPs.
Performance
Customers are happy with their GreenGeeks web hosting services. They managed to maintain the highest standards possible. Their servers have Dual Quad Core Xeon processors, 24 GB of RAM, and Large Raid 10 storage arrays. They strive to maintain maximum performance and redundancy well sustaining 100 Mbps connectivity. The servers are located in a co-location data center with raised flooring, and redundant power grid feeds with backup power generators. The center has administrators 24/7 and is secured by keycard and biometric security systems. In order to maintain high-quality servers, they limit the number of clients on a server. They try to reduce server workload to ensure that everything is running at optimal levels.
Customer Support
While everything about GreenGeeks has been positive, one thing that needs to be improved on is their customer support. Their customer service representatives are based in the Chicago, Los Angeles and Toronto. Customers can reach them through email and live chat 24/7. Their phone lines are available from 9 AM to midnight EST during weekdays, and 9 AM to 8 PM EST during the weekends. The web hosting provider tries its best to give train their support staff, but customers have expressed their frustrations when they deal with customer service representatives. The company can improve with more training.