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Web.com provides a wide range of internet services that includes Web Hosting. They provide three Web Hosting plans that are flexible and affordable. The business has been accredited with the BBB since 2005 and had a rating of A+. That says a lot about how they conduct their business.

Aside from Web Hosting services, Web also provides online marketing services that allow website owners to get all they need from a single company. Small and medium size businesses love getting all their solutions from a single place. The price might be too expensive in you are looking for a Web Hosting provider for your WordPress blog.

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Web Hosting  

  • Features  
  • Reliability/ Uptime  
  • Price/Value  
  • Performance  
  • Customer Support  




Web Overall Review

Web Hosting

Web Hosting  

If you are trying to make your own website or start a WordPress blog, then you can opt to go with a Web.com plan. They provide affordable plans with tools that are easy to use by a beginner. The features are also good for advanced users. Their Web Hosting services have greatly improved and have become one of the top providers on the market today. And their A+ from BBB is also not something that you can just create in an instant. They managed to sustain the rating by giving their clients what they need at the best price. There might be some bad reviews about their services, but a silent majority has nothing but praises about the Hosting provider, and they have been with the company for a long time.



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Features  

Web.com provides both Linux and Windows Web Hosting services. They provide tools and features that help users build a website. Some of the features include FTP accounts, one click blogging platform, and support of popular programming languages such as ASP, PERL, Python, and PHP. They provide unlimited data transfer; large amounts of storage space; and email storage. The storage space is adequate if your website gets around 400 unique visitors daily. Their hosting plans include free domain, email, website builder tool, open source applications, and FTP accounts. The domain is free for the first year only and will be renewed the next year at standard price. They also allow transfer of existing domain name. Users can instantly install a WordPress blog with a single click.

Reliability  

Just like other Web Hosting providers, Web.com has an uptime guarantee of 99.99 percent but only for their UNIX customers. The uptime is determined by the uptime of the whole customer base across their hosting systems. The Web Hosting provider doesn’t include scheduled maintenance of their servers. They also don’t include the downtime caused by events that are outside their control or made by third parties. That means they can blame others for the downtime in order to maintain their 99.99 percent uptime record. Aside from the fine print, Web has trained and efficient staff. They utilize the latest technology in order to maintain maximum uptime at affordable prices.

Price / Value  

Web.com provides three Hosting plans that are affordable. The cheapest one is Essential Hosting and starts at $11.95 a month. It comes with 300 GB of disk space, unlimited data transfer, 25 FTP accounts, 10 email boxes, and free domain. The plan that provides the best value is the Professional Hosting. It comes with 500 GB of disk space, unlimited data transfer, 50 FTP accounts, 25 email boxes, and free domain. If you are looking for unlimited disk space, FTP accounts, and data transfer, get the Premium Hosting Plan. It also comes with a free domain. There is no setup or yearly contract fee. The longer the contract you get, the lower the rates will be. Plus, you can get online marketing services and other online services from the Web Hosting provider.

Performance  

A lot of shared Hosting providers overload their services that can lead to uptime and performance issues. This might also be a case for Web because there are customers who complain about sluggish loading times of their websites. Server response times of Web are a bit less than the average time of shared Web Hosting providers, especially during peak hours. Web.com doesn’t provide information about their data center. They claim they use modern technology on their servers in order to keep them running at their maximum potential all the time. Downtime might not be a problem with Web, but loading time can be an issue.

Customer Support  

Customer service is an important factor to consider when looking for a Hosting provider. Web.com provides technical customer service through email and phone. The service is available 24/7. Their representatives are experienced and professional. They are able to respond to issues right away. They try their best to find a solution to issues encountered by customers. They could improve on their customer service by giving access to live chat, which is the most convenient method of getting support. At present, non-English native speakers can only get support effectively through email.

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