Features
WebHostingHub provides all-in-one web hosting services for individuals or small businesses that need an affordable shared hosting account with useful site management tools. The hosting plan is perfect for new websites that can benefit from the one-click installation of content management system tools. Their hosting plan comes with unlimited disk space, bandwidth, email accounts, and websites. They also provide a free domain name. If you already have a domain name, you can transfer it to your WebHostingHub for free. The hosting account comes with cPanel Control Panel that contains all tools a user needs to create and manage a website.
Reliability
Unlike other web hosting providers, WebHostingHub doesn’t guarantee an uptime above 99 percent but they try their best to prevent any downtimes. They upgrade their systems at a regular basis and utilize the fastest servers to ensure that their servers remain online all the time. Their system is constantly being monitored so that issues are detected right away, and the solution is found without interrupting their services. They have two data centers, one at the west coast and another at the east coast. They allow customers to choose the location of the server that will best suit their needs.
Price / Value
WebHostingHub provides three shared hosting plans that are flexible. The Spark is the entry level web hosting plan. It has all the unlimited hosting features that individuals and small businesses require. The plan starts at $3.99 a month. They also provide Nitro and Dynamo shared hosting plans to meet the needs of a business as it grows over time. The two plans are perfect for small businesses that require more resources but can’t afford a dedicated hosting or a VPS account. The website of WebHostingHub doesn’t say how much the Nitro and Dynamo plans cost, and this is something that the company should improve on if they want to attract more customers to their services. Transparency with the pricing is one of the factors that customers look for when they are looking for a web hosting service.
When you sign with WebHostingHub, you are given extras that include $75 Google AdWords credit and a free domain. Small businesses would love the e-commerce freebies that include a shared SSL certificate, Google Checkout, PayPal, and Cube Cart. For an additional fee, WebHostingHub can help customers with the design and other elements of the website such as SEO services, business sites, and social media consultations. If you are not satisfied in any way with the services provided by the webhosting provider, they let you recover your payment through their 90-day refund policy. It states that any cancellation within 90 days from the contract is entitled to a full refund for costs that are linked to the hosting service.
Performance
WebHostingHub utilizes Dell servers that are constantly optimized in order to provide maximum performance all the time. They utilize equipment that are reliable and up to the standards. The web hosting provider also has a green hosting certification that save energy usage in their data centers. Not much is also known about their network management as well as security systems. And if you need to have your websites backed up, customers need to pay a monthly fee for the service.
Customer Support
Customer service is one of the factors that WebHostingHub is proud of. They give their clients access to knowledgebase, education channel, and forums in the website. Customer support can also be reached through telephone, live chat, and online help desk. Customers of WebHostingHub also have a community channel where users can create posts, make queries, reply to queries made by others. Support staff from the company monitors the channel to oversee that each query has been answered within an hour. They also maintain a Twitter account that they use to respond to queries.
